What we deliver
Strategy & Architecture
Roadmaps, org strategy, licensing optimization, and solution blueprints aligned to business outcomes.
Implementation & Data
Greenfield builds, replatforming, data migration, CI/CD, and security baselines across multi-cloud estates.
Integration
API-led connectivity with Azure, AWS, on-prem, MuleSoft, and Workato to keep data in sync.
Revenue & CPQ
Product modeling, price rules, approvals, billing, and renewals to accelerate quote-to-cash.
Service & Field
Omnichannel, knowledge, case deflection, workforce planning, and mobile experiences for field teams.
Managed Services
Continuous improvements, release management, monitoring, and expert pods on-demand.
Coverage across the platform
Experienced practitioners across the breadth of Salesforce, including complex enterprise and regulated environments.
Sales & Revenue
Sales Cloud, Revenue Cloud, CPQ, Billing, Territory Management.
Service & Experience
Service Cloud, Digital Engagement, Experience Cloud, Knowledge, Voice.
Field & Asset
Field Service, Asset 360, scheduling, inventory, mobile apps.
Data & AI
Data Cloud, MuleSoft, Workato, Azure integrations, Einstein Copilot.
How we work
01 • Discover & Design
Process mapping, architecture runway, security/governance baselines, and quick-win prioritization.
02 • Build & Integrate
Iterative delivery with automated testing, CI/CD, data migration, and cutover playbooks.
03 • Operate & Improve
Run-state support, release management, analytics, and continuous optimization tied to KPIs.
Salesforce Implementation & Support Models
How an Australian advisory and build model can be assessed alongside other Salesforce partners.
| Evaluation Vector | Contract Contractor | Large SI Agency | Ultron Developments |
|---|---|---|---|
| Custom Integration (MuleSoft/Workato) | May need separate architecture capacity for complex transformations. | May involve more formal scoping and specialist roles. | Integration planning. Scope, systems, delivery roles and acceptance criteria are agreed before implementation. |
| CPQ & Revenue Operations | Configuration quality depends on the experience and review process available. | May require a broader discovery phase for complex CPQ programs. | Defined delivery scope. Milestones, assumptions and acceptance criteria are documented before build. |
| Pricing and Budget Risk | Commercial terms and change controls should be reviewed before work starts. | Commercial structure and change controls vary by delivery partner. | Transparent planning. Fixed scopes and change-control assumptions are documented in proposals. |
| Australian Timezone & Availability | Continuity arrangements and escalation coverage should be clarified. | Timezone coverage and team structure should be clarified during selection. | Local support planning. Response expectations and the delivery team are agreed in the support plan. |
Salesforce Integration & Managed Services FAQ
Common questions on local compliance, custom integrations, and managed services support.